Darwin Real-Time Tracking Shut Down

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Merc1107
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Darwin Real-Time Tracking Shut Down

Post by Merc1107 »

If one pays a visit to the browser-based real-time tracking page, they will find Darwinbus and ASBus services can no longer be monitored in real-time. This has removed functionality for apps like AnyTrip, too.

A post on the NT Logitistics and Infrastructure (Formerly NT Department of Infrastructure, Planning & Logistics... :roll: ) Facebook page includes this excerpt, "As part of a system review to provide a modern and efficient public transport system for all Territorians, the department is exploring options for a bus tracking app." Read between the lines where you may, on this one. With the recent change of Government, it certainly suggests a (much-needed, IMO) potential change in the direction of public transport in the NT.

The old Bus Tracker page used to display a message about Internet Explorer 6 compatibility - which speaks generally to the age of the software (TIMS) that was behind this. Perhaps a contract with them has run out and this is no longer being used. Only time will tell, I guess.
Merc1107
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Re: Darwin Real-Time Tracking Shut Down

Post by Merc1107 »

It seems the shutdown of the tracker was short-lived - with bus tracking now restored to availability in spite of the earlier messaging.

With so few buses having functional DCUs, and long-standing Government inaction to resolve that issue (as well as plenty of inertia in the past when past generations of ticketing equipment has succumbed to age and/or component failure), the utility of the bus tracker is quite limited compared to times gone by. The old joke "NT stands for 'Not today, nor tomorrow'" certainly rings true here; the issues with ticketing equipment failure have been ongoing for over three years now.
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Re: Darwin Real-Time Tracking Shut Down

Post by Aurora »

I think they might be looking at a new provider here to totally refresh the product, possibly overdue going by reports.
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Merc1107
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Re: Darwin Real-Time Tracking Shut Down

Post by Merc1107 »

That's the trouble, NTG want to reinvent the wheel. They're a miniscule customer compared to practically any other state or territory capital (perhaps with the exception of Hobart), and should really be seeking to partner with another government, to use their systems. This is of particular importance when the NT has the highest net debt per capita in Australia, and is predicted not to be in budget surplus until the early 2030s (hopefully not hitting their $15bn debt ceiling before then!).
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Re: Darwin Real-Time Tracking Shut Down

Post by Merc1107 »

ABC has some information on where things are at in this space. The article cites that ticketing equipment was EOL as far back as 2020. Should give a general idea as to the general inertia and useless of the (thankfully) ousted Labor administration up there...
Australian Bus & Coach wrote: Free public transport in the NT extended until next year
Tiarna Condren
October 4, 2024, 9:08 am


The move comes as a response to the "unreliable and outdated" system that the NT has had in place

Free public transport in the Northern Territory has been extended until June next year as a way of combatting a “failure” of a system.

Free travel will be available across the Darwin, Casuarina, Palmerston, and Alice Springs public bus networks until June 30, 2025.

The decision follows ongoing technical issues with the ticketing system inherited from the previous government and comes as part of a broader review into the long-term future of the bus ticketing system, which has been plagued by failures, revenue loss and safety concerns.

Logistics and infrastructure minister Bill Yan says the current system was unreliable and outdated, with parts deemed “end-of-life” as far back as 2020.

“This is a total failure from the former Labor government, and another Labor mess we have had to clean up,” Yan says.

“Despite the Department of Infrastructure’s efforts to replace ticketing machines in October 2022, ongoing technical problems continue to disrupt fare collection and passenger data on up to 25 per cent of bus services.

“Revenue losses and safety concerns are two of the major issues plaguing our public transport because of the former government’s failure to properly implement a modern, efficient public transport system.

“Over the past year, thanks to the previous incompetent Labor government, the Northern Territory has lost about $1.1 million in revenue due to faulty machines and fare-related issues.”

Yan says these measures should provide some relief to drivers and security staff, who have reported a dramatic reduction in anti-social behaviour during periods of free travel.

“Alternative approaches are being explored, including a potential overhaul of the entire fare structure and improved technology for passenger tracking and data management while keeping the focus on making informed decisions that prioritise safety, reliability, and long-term financial sustainability.”

The public bus network remains a vital service for about 3.5 million passengers annually.
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