Schedule B—Classifications

[Varied by PR991571, PR538349]

B.1 Grade 1

Grade 1 employees are employees engaged in various activities not involving the driving of passenger vehicles, whilst carrying passengers, and includes yard and vehicle cleaning/washing, oil and greasing, refuelling, changing tyres, assisting in tyre repairs and supervision of school children on passenger vehicles; coach attendants employed to travel on a passenger vehicle undertaking long tours and performing other duties incidental and associated with such work.

B.2 Grade 2

Grade 2 employees are employees with skills in excess of Grade 1 and includes:

[B.2(a) substituted by PR538349 ppc 01Aug13]

(a) employees engaged in duties associated with effective ticketing, conducting and customer relations service in all contact with passengers and the general public. Duties include operating and issuing tickets; ensuring correct revenue is collected; balancing and accounting for all tickets to ensure correct money has been received; pre-departure checks of passenger vehicles; driver monitoring and reporting vehicle defects; liaising and communicating with passengers and the general public to provide information and directions and performing various administrative procedures associated with Grade 2 duties;

(b) a driver of a passenger vehicle with a carrying capacity of less than 25 school children to and/or from school; and

(c) a driver of a motor vehicle, limousine or hire car capable of carrying less than eight persons and used for hire or reward but excluding motor vehicles used for private purposes.

B.3 Grade 3

[B.3 substituted by PR538349 ppc 01Aug13]

Grade 3 employees are employees with skills in excess of Grade 2 and includes all employees engaged in driving a passenger vehicle with a carrying capacity of 25 or more school children to and/or from school; employees engaged in driving a passenger vehicle with a carrying capacity of less than 25 passengers on a specified route service which operates regularly between fixed terminals; a coach driver of a passenger vehicle which undertakes charter, single day tours or which operates regularly between fixed terminals with a return distance of less than 650 km; a bus driver of a passenger vehicle who undertakes charter, single day tours which operates regularly between fixed terminals with a return distance of less than 650 km and who is not otherwise classified at the grade 4 by virtue of the specified route work normally performed or the carrying capacity of the bus.

B.4 Grade 4

Grade 4 employees are employees with skills in excess of Grade 3 who efficiently operate passenger vehicles and issue tickets; balance and account for tickets and revenue; practice basic customer relations when providing information to passengers and the general public; inspect and monitor general conditions of the passenger vehicle; perform basic mechanical support duties; report and record information and includes:

(a) employees engaged in driving a passenger vehicle with a carrying capacity of 25 or more passengers on a specified route which operates regularly between fixed terminals; and

(b) a coach driver driving a passenger vehicle with a carrying capacity of 25 or more passengers on extended trip/tour with a return distance of 650 km or more and who may be required to deliver descriptive commentary and/or be absent overnight from their place of residence.

B.5 Grade 5

Grade 5 employees are employees with skills in excess of Grade 4. An employee at this level performs the duties of driver with a sound understanding of operational work practices and procedures; performs activities of increasing complexity with some scope to exercise initiative in the application of established work procedures; may instruct other employees including on-the-job training; operates special services with a sound knowledge of the routes of other depots; instructs new drivers in route and passenger vehicle operations; inducts new drivers to aspects of depot operations and information; communicates with all types of customers with an advanced degree of courtesy and accuracy of information and carries out duties associated with passenger surveys and service monitoring.

B.6 Grade 6

Grade 6 employees are employees with skills in excess of Grade 5 who are classified as supervisors and/or trainers who perform more complex activities, which may require the exercise of knowledge and initiative in the application and establishment of work procedures.

An employee at this level performs the duties of driver plus as required provides training, supervision and inducting and monitoring of trainee drivers; drives routes in other depots to cover vehicle schedules and assists in preparing rosters and amendments. The employee is required to have a customer service focus and is also required to provide support to operations officers at special events including supervision and co-ordination of transport movements and is responsible for routine probationary service monitoring and assessment of new drivers.