As a result of HASTUS information being fed to the OPAL system, the last stop showing on the BDC was Macquarie Park Station, the old AFD only had the journals stating Centre.swtt wrote:Just wondering -- recent iterations of the 288, 295 & 544 destos have shown Macquarie Park ("MACQUARIE PK HERRING RD") as its destination instead of Macquarie Centre.
When was this changed, and why? Macquarie Centre was perfect -- everyone knew where it was, even though the final stop may have been opposite the road.
So, drivers started terminating in line with OPAL under instructions from Management. This immediately generated many complaints through the TfNSW feedback line. Most of the complaints were along two lines; 1) Desto states Centre not station and 2) it has always gone to the Centre.
With six minutes between trips, it was decided that this was too long to layup between trips at the stops at the Centre, and insufficient time to go around and come back on time. The option of increasing the layup time to facilitate around the Uni or Waterloo rd and back to be on time was explored but knocked on the head due to costs.
So the Destos were altered to make it obvious that the trip terminated prior to the Centre. This has done little to reduce the feedback issues especially in regard to the 295 and the typical passenger it carries to the area.