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July 8th Problem

Posted: Tue Jul 08, 2014 1:31 am
by BAMBAM
This morning, I could access atdb. The page wouldn't load and a small text appeared GO AWAY.

Did anyone else had this problem or was it just me?

Re: July 8th Problem

Posted: Tue Jul 08, 2014 1:35 am
by macpro622776
I tried to access at around 10:30am, where which it didn't load at all. No small text.

Re: July 8th Problem

Posted: Tue Jul 08, 2014 1:39 am
by Fleet Lists
Same here - and the same with the Busaustralia home page and the photo gallery so not isolated the discussion board.

Same thing about the same time yesterday.

Only for very short periods of time on both days.

Re: July 8th Problem

Posted: Wed Jul 09, 2014 3:25 am
by nbus
I have had the same thing for 2 days and last night you could not get on at all.

Re: July 8th Problem

Posted: Wed Jul 09, 2014 10:51 pm
by 1whoknows
Same again right now.

Re: July 8th Problem

Posted: Fri Jul 11, 2014 2:17 am
by nbus
Do we know when Bus Aus will return fully and what the problem was.

Re: July 8th Problem

Posted: Fri Jul 11, 2014 5:32 am
by Fleet Lists
We know what the problem is - we need to find an answer to it.

Re: July 8th Problem

Posted: Fri Jul 11, 2014 9:06 am
by Lt. Commander Data
It has NOT happened to me.......I use safari and subsilver2 and an iMac if it helps

Re: July 8th Problem

Posted: Sat Jul 12, 2014 6:43 am
by Fleet Lists
Fleet Lists wrote:We know what the problem is - we need to find an answer to it.
While it does not act as home page as yet, it you want the home page facilities, they are temporarily available at http://www.busaustralia.com/index2.php
It is an old version which shows a smaller version of the header and does not show the date as the correct one did. Hopefully we can now correct the situation.

Re: July 8th Problem

Posted: Sun Jul 13, 2014 8:32 am
by Fleet Lists
I have made some changes to that temporary page and have now uploaded it as the real homepge.

It now also includes the time it is downloaded which it did not do before when it only had the date.

On my PC the photo looks too small in some cases depending on the size of the original photo but looks OK on my ipad so it may still need some adjustment.

Re: July 8th Problem

Posted: Sun Jul 13, 2014 8:45 am
by macpro622776
Yes it's a little small from here as well. It's been flattened a little too. On the iPad, Safari (I'm presuming you're using it) sometimes resizes text to make it bigger if it finds that the images are 'less' important, for non-mobile optimised pages, which could be why it looks OK on your iPad.

Re: July 8th Problem

Posted: Sun Jul 13, 2014 10:23 am
by Fleet Lists
A few more adjustments have since been made - yes that autoadjust can make it difficult when making changes.

Re: July 8th Problem

Posted: Sun Jul 13, 2014 1:04 pm
by nbus
It seems to not be working for me.

Re: July 8th Problem

Posted: Sun Jul 13, 2014 10:24 pm
by Fleet Lists
What do you get?

Re: July 8th Problem

Posted: Mon Jul 14, 2014 2:39 am
by nbus
I get ERROR 404 PAge not found

Re: July 8th Problem

Posted: Mon Jul 14, 2014 4:19 am
by Fleet Lists
For which page?

Re: July 8th Problem

Posted: Mon Jul 14, 2014 7:56 am
by Lt. Commander Data
nbus wrote:I get ERROR 404 PAge not found
Even though I have no problems with the normal BA page, I tried the other one yesterday and it worked. However, when I tried it just now I have an error 404 Page not found as well.

Re: July 8th Problem

Posted: Mon Jul 14, 2014 8:00 am
by Fleet Lists
Index2.php was only temporary so its disappearance is not a problem.

Re: July 8th Problem

Posted: Wed Jul 16, 2014 8:28 am
by nbus
Bus Aus seem to have a number of problems today again.

Re: July 8th Problem

Posted: Wed Jul 16, 2014 1:14 pm
by T1200
nbus wrote:Bus Aus seem to have a number of problems today again.
Thank you for your detailed overview of the problem, as per our customer service charter we will investigate the cause and have a suitable resolution within 24 hours or your fare will be refunded.

Re: July 8th Problem

Posted: Thu Jul 17, 2014 8:06 am
by 900 series
Yesterday it was running really slowly at mid-day (eastern time) which continued for an hour or so, I was able to access pages occasionally but after minutes of waiting.

For the past hour or so the home page wouldnt load at all, just presented a browser "timed out" error

Re: July 8th Problem

Posted: Thu Jul 17, 2014 8:23 am
by nbus
I got just a white page with nothing on it.

Re: July 8th Problem

Posted: Thu Jul 17, 2014 8:33 am
by PRT 065
there is something going on with our upstream provider as i couldn't even access the providers status page.

Re: July 8th Problem

Posted: Fri Jul 18, 2014 6:57 am
by Bedford-29
You not the only copping a white screen when I come onto ATDB it happen again for the third time last night I have to leave it for an hour before I try again to get onto ATDB.

Re: July 8th Problem

Posted: Sat Jul 19, 2014 4:34 am
by Lt. Commander Data
How come I'm the only one not having problems? Do I do anything differently to everyone else?